The bengaluru based startup Ola has seen an enormous growth since it's launch. Ola has announced that they will invest $20 million for improving customer privacy and safety. Along with a number masking feature, for a more secure experience.
Drivers calling from their Ola device will not see the customer's number but a different encrypted number. The call is also recorded and archived. The driver does not have to pay for the calls, as the calls are directed through Ola's network.This should improve the overall experience for users and this technology is an Industry first.